Warranty - Stoves

Camping with Stoves products are backed by a 12-month warranty that safeguards against manufacturing imperfections.

This warranty ensures that all components of our stoves are devoid of material and workmanship defects for one year from the purchase date, with the exception of the paint finish.

Vulcanised flashings have a 90-day guarantee against material and workmanship defects, not including damages from excessive heat due to over-firing the stove.
Stove glass is not covered by warranty, and replacements can be purchased from the website.

During the warranty period, we will address any shortcomings by repairing or replacing parts or providing new parts as necessary.

Please note, Camping with Stoves is not responsible for equipment that has been improperly repaired by a third party, abused, altered, misused, or overheated. Moreover, we are not liable for any losses resulting from negligent operation by the user.

Once the warranty period concludes, such liability ends and the warranty is non-transferable.

No warranties extend beyond those described here. Returns are only accepted for repair or replacement. Customers are responsible for return shipping costs to us unless otherwise arranged in advance.

Contact us at sales@belltent.co.uk with and explanation and pictures of the issue attached. We will come back to you with the best plan to move forward.

If a returned item is faulty and you prefer a refund over a replacement, we will assess the item upon its return.

Refunds or replacements are only issued once the original item is received back; we do not process refunds or replacements before that.

To preserve the appearance of your stove, regular cleaning and touch-ups with high-temperature barbecue paint are advisable. The paint finish is not included in this limited warranty or any implicit warranty.